The Community Effect

Becoming a customer experience leader

There’s a special kind of magic that happens when companies actively and fully embrace their customer community—organizational silos break down for closer alignment around customer needs, priorities, and expectations. We call that THE COMMUNITY EFFECT. This white paper is the first in 3-part series, and is all about the ART of realizing it.
Download the white paper to learn the:

  • Differentiating factor that’s helping companies outperform the S&P 500 by 28.5%
  • Key steps to prepare your organization internally for community success
  • Secrets to cultivating strong community participation and engagement
  • And more...!

Fill out the form and get your copy today!

Companies That Love Get Satisfaction

Koodo Mobile
My Coke Rewards
Aerohive Networks
“80% of customers are helping themselves with the tools we provide them, including documentation, training, and the Get Satisfaction community.”

Community Puts the Customer First

Get Satisfaction is a platform that lets your customers interact with each other, be heard and find resolution in more ways than ever - because the power of community is conversation.

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